Rapport Document Management   



Effective Document Management is your route to The Paperless Office





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To see pricing of Rapport Diary or to purchase click below

Buy Rapport








To see pricing of Rapport Diary or to purchase click below

Rapport Pricing




Forget the hype and the dispute about whether this is attainable or even desirable. Instead just imagine what your business would be like if you no longer had 90% of the paper you currently generate & receive.
  • You’d certainly benefit by doing so …

  • Improved Efficiency – all information is held in the client file for immediate access

  • Being Proactive rather than Reactive improves customer satisfaction

  • Reduced Storage Costs

  • Improved Control Procedures and Electronic Storage results in increased use of Email, less postage and reduced costs

  • Increased Security – reduced reliance on paper files that obviously aren’t “backed-up” and are a fire hazard

  • Your contribution to a Greener World

  • All resulting in Improved Profits

What is Rapport

Unlike other products that simply deal with document generation and document scanning Rapport tackles every aspect  of Document Management . . .

  • Document Generation
    Word documents, Excel spreadsheets
  • Document Scanning
    We’ve yet to encounter a scanner that doesn’t work with Rapport. Scan to TIF,  PDF, MDI
  • Application Generated
    Save a copy of every document, e.g. Invoice, Accounts, Tax … as a PDF
  • Email
    Outgoing & Incoming. Use E-merge facility, (Email Mail Merge), and save £££’s compared to hard copy costs
  • Notes & Reminders
    No need for Post-its
  • Diary & Events
    Not simply a Diary but an Event Manager too and the unique Two-Way View means that you can see every appointment, note & reminder via the client file too
  • Telephone Recording
    Avoid the need for detailed notes – record a conversation and save it as an MP3 in the client file. You can even email it to the customer/contact.

Use the above as a Check List when comparing Rapport to other products costing up to 5 times as much.

What Size Firm Uses It?
Rapport is used in small, medium and large businesses throughout the UK. It enables staff to build a rapport with clients through the sharing and management of client information across the business.

Is It Really Easy To Use?
Yes. If you and your staff are used to working with Microsoft Word or Office, they will feel comfortable with Rapport from the start.

How Does It Save Money?
In several ways. Overall, it increases efficiency and businesses report major savings in administrative time.

Rapport supports the administrative function so that if a member of the team is away, it provides an automatic letter writer.

The system automatically saves the work away into the relevant client file so finding it at a later date presents no problem.

Rapport automates routine tasks such as bulk mailings. There is no need to mail merge letters – Rapport does it for you and cuts the time spent on producing end of year letters from weeks to days.

Savings are also reported in phone costs. Because Rapport provides comprehensive client information on screen instantly, partners feel confident enough to take a client call straight away and no longer have to return the call when the file is front of them.

In a Nutshell

  • Focuses on the client

  • Automatic letter writer (using Microsoft Word )

  • Notes and reminder feature allow notes to be typed up as a phone call is taken

  • Advanced search facility through fields or text

  • Comprehensive list of client correspondence on-screen instantly

  • Cross referencing between clients is easily achievable

  • Documents are stored automatically in client file in date order

  • Complete, secure audit trail for document authenticity

  • Automates complete mail merge routine, including E-mail merge

  • E-mails clients instantly by connecting to your email software

  • E-mails documents to clients simply by clicking one button

  • Document archiving and retrieval

  • Existing data sources may be used to import into Rapport

  • Additional client data may be used to produce powerful reports

  • Business Diary with unique two way view

  • Rapport data can be exported for usage in other software

  • Automatic updating link to Accord (Practice Net’s accounts production software)
    QMS Tax and Digita Contact Manager

  • Favourite Client list can be stored

  • Favourite Item list also available

  • Optional Document Scanning module for a more complete correspondence file

  • Optional access to Diary Module via mobile Smartphone

  • Importing of spreadsheets into the client file


Technical Specifications
32bit Windows software product including remote access
Available as standalone or networked versions
Requires Microsoft Word 2000 or later to be installed
Microsoft Windows 2000/ XP or Vista

Minimum hardware requirements: -
Pentium Processor with 512MB RAM
A screen resolution of at least 800 x 600 pixels



Practice Net Limited, Registered in England and Wales No. 864089
Capital Business Park. Wentloog Avenue. Cardiff. CF3 2PX

VAT Registration Number 736 7924 93
Tel: 02920 837410 Fax: 02920 837420. E-mail